1 reviews | Active since Jan 2012
fnb doesn't keep to aggreements, makes contract breaks.
<p>I regret to have thought I could go into a aggreement for a loan, thinking they would at least keep to aggreed date when to take the agreed monthly payment. Now they took the money on the 25th. And not on the 27th as aggreed, thats when my salary gets paid in. I am dissatified, angry in the worst of all service from fnb. Not the first time they dont keep to the agreed dates. for me thats contract break, break in arrangement, whatever you want to call it. They can't even manage their fnb mobile business! full of bad service! I am really tired of this.</p>
Good day Mr. orosjopie
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. orosjopie
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
