NB
Nozipho B
1 reviews | Active since Aug 2012
24 Nov 2015, 11:14
FNB doesn't keep it's promises
Last week Tuesday, my mother was promised her credit card would be ready in 48 hours and that she woud be sent an sms to come collect....Well the 48 hours has come and gone and she's still waiting.
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 Nov 2015, 12:39Hello NBaard,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 819027.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 819027.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply24 Nov 2015, 12:39
Official
Hello NBaard,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 819027.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 819027.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)