1 reviews | Active since Aug 2010
FNB does really listen
I joined FNB in June 2017 and asked for a nice cheap account but the Premium Relationship Manager convinced me to accept one that comes with bells and whistles and a long list of benefits. I don't need any of these wonderful benefits but the price was low.
I noticed on my bank statement that the fees were significantly different from the amount I agreed to.
Accordingly, FNB rectified the charges and put me on the cheap account as I initially asked.
Good Day,
I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)