FNB DOES. OT PROTECT YOUR MONEY AND THEY DO NOT REPLY AT ALL

Good day

I have lodged a complaint for payments that had happened in November. I logdss3 the complaint via telephone and stopped the card. I've also went into the bank. Which I was told it is because I subscribed to Netflix which I find extremely strange. Then my card was accidentally forgotten in the card machine and I'm. Trying to obtain the footage. Because that was the last time I used my card for a purchase of R32. 99 Thereafter when I realized my card was gone right after I left the spar the very next day purchases were made almost up to an amount of R600. I've lost so much money ever since I've opened this account. FNB is doing nothing to help me and makes me feel like it's all my fault.

I don't feel that my money is safe with this bank. If my money cannot be retrieved and recovered of payments for cards I am closing this account.

I've never been exposed to such ***** and theft since I've opened the account.

I need urgent assistance please

I look forward to hearing from you

Regards Cindy ***