EP
Elizabeth P

1 reviews | Active since Feb 2023

07 Feb 2023, 07:52

FNB does not want to assist with problem

From last week I contact FNB REGARDING MY RESOLVING LOAN. AS IT IS BLOCK.Friday they inform me it is been sent to admin for handeling ALL MY ACCOUNTS IS UP TO DATE PAID. YESTERDAY I PHONE THEM TO ASK TO ASSIST WITH THE PROBLEM. THEY INFORM ME WITHIN 24 HOURS THE PROBLEM WILL BE SOLVED. TO MY SURPRISE THIS MORNING. NOTHING HAVE CHANGE AS I DO NOT HAVE ACCESS TO MY ACCOUNT AD I WANT TO USE THE MONEY TO PAY FOR SCHOOL FEES

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EP
Elizabeth P's update08 Feb 2023, 15:16
Reviewer Update
Still my problem is not resolved even after I paid all my accounts up to date.
They insure me they will rectified the problem still today nothing happend