FNB DOES NOT TAKE THEIR CLIENTS SERIOUS MORE A ESPECIAL THEIR MONIES

REF NO:***NF NO ONE HAS CALLED ME BACK INSTEAD I RECEIVE AN EMAIL FROM *** AND THEN FROM VBSCOLLECTIONS AND THEN *** WHO SENT ME AN EMAIL SAYING SHE WANTED TO CONFIRM MY NUMBER TO CALL ME BACK MIND YOU THERE IS MY CORRECT NUMBER ON THEIR SYSTEM ???? AND THEN I RESPOND TO HER EMAIL CONFIRMING MY NUMBER YESTERDAY AND TODAY I RECEIVE AN EMAIL FROM HER SAYING I NEED TO CALL OR EMAIL *** AND *** . REMEMBER THAT MY MONEY IS STILL MISSING SINCE LAST WEEK ON THE 1/11/2022 AND I REPORTED THIS TO THEM THINKING THAT IT'S A BIG BANK THEY ARE TAKING THEIR CUSTOMERS MONEY SERIOUS AND THIS MONEY I DEPOSITED IT TO PAY THEM (FNB HOMELOANS). PLEASE SOMEONE AT FNB CREDIT MY ACCOUNT NO:*** AS IT WAS PAID FROM CAPITEC AS AN IMMIDIATE PAYMENT FROM CAPITEC . SO IT TRUE WHAT CAPITEC IS SAYING THAT YOU GUYS ARE NOT RESPONDING TO THEM AS YOU ARE DOING IT TO ME???? REFER THE REF ABOVE????