FNB does not secure its system and cards against *****

F'n Bank, your banking security is leak as can be! My wife and son experienced ***** on their bank cards, FNB admitted it is *****. Communication is bad (read ZERO), then FNB claims to have 'tried' to be in contact but did not manage to. First of all, a courtesy email or sms would do the job, not a number which is used by spammers and *****sters which every person in South Africa gets dozens a week. So F'n bank closed the case on 5 December without any notification. You as our bank are responsible that cards are secure which you failed besides failing any other basic client service.