JR
Jo R
1 reviews | Active since Feb 2013
13 Jan 2020, 18:00
FNB does not reply to urgent emails or requests.
FNB just does not reply to any communications at all. I keep having issues that I cannot resolve because no one replies, and I and I am overseas. Why does it take a bad review on Hellopeter to to get my own bank to reply to an urgent matter? Seriously? The FNB is now the worst bank I have ever had to deal with, and they just don't care. I also cannot get my OTP because my 'profile is *******' and there is no one to fix it. I cannot even have it reset now because NO ONE REPLIES! The number provided in this form is for Ireland. Let's see if anyone reads this, and dials the right code.
Helpful (0)
Replies (1)0
Replies (1)JR
Jo R's updateReviewer Update
14 Jan 2020, 13:34Formal complaints don't help me in the slightest. What we need is that FNB reply to their emails. All this can be sorted out quickly via email without long distance charges. Explain WHY FNB never responds to ANY query through any channel unless it is here on HelloPeter?
JR
Jo R's update14 Jan 2020, 13:34
Reviewer Update
Formal complaints don't help me in the slightest. What we need is that FNB reply to their emails. All this can be sorted out quickly via email without long distance charges. Explain WHY FNB never responds to ANY query through any channel unless it is here on HelloPeter?