FNB does not protect its clients from ********** activity

Every month Telkom *******ly debits R403 from my account without my consent as I no longer have a contract with them. I report this ********** activity to FNB every month but they always fail to prevent it from happening again. This time around, I have reported the issue twice to FNB but they have not bothered to do anything about it. I am not surprised by this immoral behaviour from ******* Telkom, but I thought FNB would do more to protect their client's money from these predatory practices. Disgusted by FNB's incompetence!