PT
Poonam T

1 reviews | Active since Feb 2020

24 Nov 2020, 13:13

FNB does not notify of price increases only price decreases

I have been an FNB client for years. I have the gold fusion account and during July 2020 they advertised and notified us that our monthly fees were reduced to R89 a month. This was very well communicated to us. However, they have not communicated to us the change in the overdraft facility with regards to the fusion cards. We are now charged R69 if we use R200-00 or more of the overdraft facility. Why are we notified when fees are lowered, but not when changes are made like this extra R69. And there's only a certain pricing guide page that gives you this information. I am so appalled by FNB, I am looking to changes banks immediately.

0
Replies (0)