RR
Reagan R

1 reviews | Active since Feb 2012

11 Aug 2015, 15:25

FNB DOES NOT LOOK AFTER THEIR CUSTOMERS

I'm so IRRITATED and ANNOYED with FNB, you do not look after your customers. I've been with you for 8 Years, I have 2 accounts with you including my Personal Platinum Cheque Account, but you unable to look after me. In all my 3 cars that I have purchased since I've been with FNB, you have always failed to Finance me giving me RIDICULOUS INTEREST RATES. This year I bought a house and you were not able to finance me, now I'm buying a new car and now even worse you didn't give a HIGH INTEREST RATE but DECLINE the whole APPLICATION. REALLY DISAPPOINTED, THAT'S A LOW BLOW AND THIS TIME I'M MOVING MY ACCOUNTS AND MOVING FORWARD. FNB IS A BAD BANK)-:

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Aug 2015, 15:44
Official
Hello reaganrak,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 738718.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)