1 reviews | Active since Oct 2017
FNB does not honour arrangement
I have a payment arrangement for my credit card. I opened a business to try and get my finances in order. I transferred funds into my private smart account for buying stock for my business since my business account card which was given to me by fnb is not working and the credit card was deducted in full from this money. If I have an arrangement fnb CAN NOT DECIDE TO JUST TAKE EVERYTHING IN ONE GO.
Good day Michelle Holloway,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Credit Card who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Michelle Holloway,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Credit Card who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)