FNB does not help the small clients

i have been banking with fnb for some time now. i perviously had a very bad credit rating and whenever i app**** fir finance FNB told me they canno help because i have a bad credit rating which is fair and understanderble. i have now paid off all me debt in full and have all my paid up letters. i recently have had a bad run and was abit strapped for cash so i got in touch with FNB which said that they cannot help as i have not been cleared on ITC. i then made some enquires throught Transunion and thrir credit report says that all my accounts are showing as pais up. FNB also refused me to take a Temporary loan which i hve been doing for many months and duly paid the balance owed tothem onn time. I just cannot undersand why FNB wont be able to help me when im in a crises. What are banks for??? i am actually thinking of moving banks as amounts of over 15 000 rands per mont going in and out of my account and sometime more. in t he last three month over one hundredthousand rand went in and out of my account. i am extremely dissappointed with fnb and will sure be moving banks as i am sure other banks will be able to offer me more.

if this message gets to anyone at FNB i hope someone will be able to help me

FNB your bank really do not care about the small clients whic is heart breaking.

please help fnb

thanks for nothing