FNB does not have a premier service

Item: FNB (First National Bank)
Rating: 1

FNB premier banking...with your team of bankers...I've sent a query on the 19th...please respond within 48 hours...or within this week...whenever suit you...thanks

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

24 Apr 2018, 09:24

Good Day

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)'s reply24 Apr 2018, 09:24

Official

Good Day

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

's updateReviewer Update

30 Apr 2018, 13:34

Almost two weeks already, and still no solution or proper feedback with regards to my original query.

's update30 Apr 2018, 13:34

Reviewer Update

Almost two weeks already, and still no solution or proper feedback with regards to my original query.