FNB does NOT give a S*&^ about CUSTOMER SERVICE!!!!

They do NOT give a S*** about their customers!

I have had a pending issue that needed to get resolved and it has now been 3 months. Every time they promise to call at a time I give them, they don't and will either call after hours or on weekends. The latest update was for them to get someone with authority to call me and I am yet to hear from them. Customer service does not respond to emails and the secure chat is not the best either, I still have to wait.

I am going to be moving my business elsewhere as FNB has grown too big too quickly and have left their customers behind. FNB was my ultimate, but with a competitive marketplace, I know my business will be appreciated elsewhere.

**Remember- you have no business without CUSTOMERS!!