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Shameem H

1 reviews | Active since Mar 2009

22 Nov 2024, 07:58

Fnb does not care if you are medically boarded

What is the point of informing Fnb of your situation when missing payments. I am currently medically boarded and have sent through my medical reports as I require more time to source funds due to not being able to work.

Fnb does not care if you medically boarded. They hand you over and the attorneys have no knowledge of the situation because fnb does not make them aware. Yet when you inform the attorneys as well they do not care either.

What happened to being lenient in a case where someone is medically boarded and unable to work???

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Replies (3)
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Shameem H's update28 Nov 2024, 15:35
Reviewer Update
After sending everything to Tamara who said will assist she keeps requesting more information with the intention of trying to prove that I'm lying about my situation. Sassa will never pay you if you get any income and they check with all banks yet fnb thinks I'm lying. Never request assistance from them, they will never assist
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Shameem H's update03 Dec 2024, 12:33
Reviewer Update
Goes to show what fnb thinks of people once medically boarded
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Shameem H's update30 Mar 2025, 16:32
Reviewer Update
I would like this complaint re-opened.You mentioned that you would decrease my rate but at the same time you hand me over to IDA for missing 1 payment in January. I missed it because SASSA did not pay me yet i made 2 payments in Feb.Sassa is so dumb they consider any payment into your account as an income so even if i borrow money to pay my debt they decline me, They did it in Feb and now in March.

I am just delayed with payments trying to source funds and now IDA wants to threaten me to settle the account. This is very disappointing when I did send through my medical reports and explained my situation. I also did not see any rate change!
I will contact the banking ombudsman for assistance

Standard Bank did not treat me this way ay all yet FNB does not care.