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Mantha P

1 reviews | Active since Oct 2018

17 Aug 2021, 14:12

FNB does not care if it’s clients

I’ve been trying to get someone to help me with a special bank letter to the British Embassy since I can’t get statements outside my banking cycle. FNB wasn’t very helpful. They gave me general email addresses and told me to visit my nearest branch yet I told them I’m out of the country and can’t travel due to covid restrictions. My visa application to the UK is in a few days and I’m so stuck as FNB won’t help me.

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Replies (1)
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Mantha P's update17 Aug 2021, 15:35
Reviewer Update
I don’t understand why we can’t have an option to download up to date bank statement like other banks. Why do we have to wait for the banking cycle statements only?
I need this statement as soon as possible and I can’t physically go to the bank or ATM.
I would like assistance not a logged complaint.