DAAK
Dr Abdullah Ali Khan
1 reviews | Active since Mar 2011
19 Dec 2022, 15:16
FNB DOES NOT CARE - EMPTY PROMISES WITH NO RESPONSE AT ALL - 20 DAYS LATER
I GAVE FNB AND EBUCKS A CHANCE TO REDEEM THEMSELVES SINCE 29 NOVEMBER 2022 TO DATE. NOTHING HAPPENS. I WILL GET AN AUTOMATED RESPONSE TO THIS COMPLAINT AS USUAL AND THE COMPLAINT WILL GO INTO A BLACK HOLE. NOTHING HAPPENS WITH FNB. I REALLY REGRET HAVING LEFT STANDARD BANK AS ONE OF THE SUCKERS OF THE SWITCH TO FNB CAMPAIGN. THEY REALLY ARE MORE PATHETIC THAN GOVERNMENT DEPARTMENTS AND ESKOM.
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Dr Abdullah Ali Khan's updateReviewer Update
19 Dec 2022, 16:30I HAVE SO MANY OF THESE AUTOMATED RESPONSES FROM FNB WITH SO MANY REFERENCE NUMBERS AND THEN THE MATTER GOES INTO ONE BIG BLACK HOLE OR MAYBE THE HOLE IN KIMBERELY NEVER TO BE HEARD OF. I HAVE MADE SO MANY CALLS, SENT SO MANY EMAILS AND HAD SO MANY SECURE CHATS FOR R50 AIRTIME. I HAVE LOST MORE MONEY IN TIME, DATA AND CALLS THAN THE MEASLY 500EBUCKS BUT I AM DOING THIS ON PRINCIPLE. I AM CONVINCED THAT FNB IS ABSOLUTELY NOT CUSTOMER FOCUSED ELSE THEY WOULD HANDLE CUSTOMER COMPLAINTS AND QUERIES MORE EFFECTIVELY!!!!!!!!!!!!!
DAAK
Dr Abdullah Ali Khan's update19 Dec 2022, 16:30
Reviewer Update
I HAVE SO MANY OF THESE AUTOMATED RESPONSES FROM FNB WITH SO MANY REFERENCE NUMBERS AND THEN THE MATTER GOES INTO ONE BIG BLACK HOLE OR MAYBE THE HOLE IN KIMBERELY NEVER TO BE HEARD OF. I HAVE MADE SO MANY CALLS, SENT SO MANY EMAILS AND HAD SO MANY SECURE CHATS FOR R50 AIRTIME. I HAVE LOST MORE MONEY IN TIME, DATA AND CALLS THAN THE MEASLY 500EBUCKS BUT I AM DOING THIS ON PRINCIPLE. I AM CONVINCED THAT FNB IS ABSOLUTELY NOT CUSTOMER FOCUSED ELSE THEY WOULD HANDLE CUSTOMER COMPLAINTS AND QUERIES MORE EFFECTIVELY!!!!!!!!!!!!!