FNB does not care about their clients

I trusted FNB to be my banker and was betrayed. Received a single payment and they shut down my whole account. Yes, my whole account that has been active for 5 years. Food, petrol electricity…Not FNB’s problem. They don’t care if you’re a standup South African citizen. They don’t care if there is an emergency and that is the only money you have. They don’t care if you have sent them the certified payment letter with FSP letter head. They will shut you down regardless and will reply to you in 48 hours. Not resolve within 48 hours, just a reply. Betrayal at its highest level. The banker who enslaves their clientele. If anything I am more hurt that instead of keeping the transaction pending until verification, they locked me out of my own home. Ref ***

If FNB has any care at all for their customers. Please help me get my account usable again. I really need to fill petrol and get some basic groceries tomorrow