FNB - Does not care about resolving Customer issues

Reported issues to FNB over a month ago and received no feedback> Eventually complained on Hello Peter on 3 September and promises were made that my issues would be resolved. Nothing has changed and I'm starting to get ****ed off. If this is not resolved soon I will take this further and will be closing all my accounts with FNB.

I am really regretting changing over to FNB.

Thanks, Morne