nM
nancy M

1 reviews | Active since Nov 2015

09 Dec 2015, 06:09

FNB does not care about *****

I bank with FNB and was victim of *****. I deposited money in an fnb account, the account is being used for ********** purposes. I went to draw this to the bank's attention, so that an investigation could at least take place and the ********** account holder be exposed. The clerk told me he couldn't help me. I supp**** all the relevant info which was verified. So, does FNB turn a blind and promote ********** activities? This is serious. A bank whose services are used to dupe others...

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Dec 2015, 09:16
Official
Hello nanm,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 829846 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)