GB
Gerhard B

1 reviews | Active since Jun 2015

24 Jun 2015, 11:30

FNB DOES NOT CARE

Is it just not ironic how quickly this financial institute hands an individual over to a debt collector, even after various communications to explain the situation. This after decades of support and loyal banking. <br> <br> When I had R750k in my current account they were so quick to harass me for assistance, but going through a cash flow difficulty, the are as quickly to hand my account over, no concern, no assistance, no humanity, in other words, they do actually not care.<br> <br> Shocking to say the least

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jun 2015, 12:19
Official
Hello fifty2,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 708908.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)