1 reviews | Active since Jun 2013
FNB does it's best NOT to help its clients
<p>I have been with FNB for +-10 years and have had a FNB credit card for +-5 years. When i app**** for the credit card they gave me an interest rate of 21%. Now I have been struggling to get FNB to give me an interest rate review, they should be rewarding their customers and not chasing them away which is what they are doing.</p> <p>I have been told 3 times already that FNB will escalate the request and then you dont hear from FNB again until they want something again. The other banks will gladly welcome new customers.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)