NB
Niresh B
1 reviews | Active since Dec 2014
15 Dec 2015, 07:33
FNB Does it Again - Take Money Without Asking
FNB has done this again. They continuously take out money and after I complain, they restore this. Again, after I make arrangements to pay R500 per month, they take out R3711 from my account for the Discovery Card. This money was for my kids school clothes. This year I have 2 kids going to school and I now cannot send them to school as FNB has taken away their education money. I have one going to grade 1 and another going to grade 9. I advise all users and FNB account holders to think about what they are supporting when they bank with FNB. If I don't get this money back, my kids can stay at home and our government must sort out these issues.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
15 Dec 2015, 09:34Hello niresh123,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 833176.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 833176.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Dec 2015, 09:34
Official
Hello niresh123,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 833176.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 833176.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
