fnb does it again

I am totally appalled by the response I have from fnb after being *****ed at one of their atms.<br> <br> The atm ***** took place at the same atm three days in a row and is probably still going on . <br> <br> When I reported to my bank I was refunded however with a nasty letter as being negligent. <br> <br> When I visited the branch I was told rather not use off branch atms so why provide these services at garages as this opens a risk to all customers--- its like you put food on our plate and say don't eat it its not safe.<br> <br> With the number of incidents that have swept under the carpet FNB shud have upgraded to tamper proof atms like OTHER banks have done .<br> <br> on 25/01/2016 on advice of the bank we visit a branch atm at the crescent and there was no security guard available and black men watching the patrons how does fnb explain this <br>