sR
stefan R
1 reviews | Active since Jul 2015
30 Oct 2015, 12:28
FNB DOES IT AGAIN
After speaking with a consultant in the credit card department we agreed that the credit card payment will be stopped until i am able to make payment. FNB So kindly stole Money from my savings account, which was the full installment after already having negotiated payment options elsewhere. I will be leaving FNB as of today and the ombudsman will be contacted regarding this.
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 Oct 2015, 12:55Hello stefreic,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 802171.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 802171.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Oct 2015, 12:55
Official
Hello stefreic,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 802171.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 802171.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)