DvdL
Dean van der Linde

1 reviews | Active since Apr 2013

10 Jul 2015, 11:17

FNB does it again

So FNB does it again..... after being a loyal client for over 30 year. I am once again amazed at the disregards FNB have for their clients. I am a FNB Private client and reviewed my credit card interest rate, as a private client I pay 22% interest on my credit card. My wife has just been upgraded to a ABSA private client and get the amazing interest rate of 11% per annum. When I called FNB they about the fact they are charging me nearly double of what I could get at ABSA. They offered to review it. Finally a few days later I received their reply. \After an interest rate review

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jul 2015, 11:30
Official
Hello Deanvdl,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 720017.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)