FNB, DOES ANYONE WORK THERE????

OH MY WORD!!! SO annoyed with FNB right now. Even the complaint platform doesn't work! A whole complaint was just deleted because there was a "system error." ANYWAY, over an hour ago I received suspicious login notifications. Since then I have tried to contact the ***** dept but they NEVER answer. I pay a premium for a PRIVATE BANKER who is NEVER available. I am so sick and tired of having to spend my time chasing up on any form of service from FNB. I am honestly on the brink of moving to Investec. For the past few months, nothing has been accomplished through FNB unless I push and push and constantly follow up from my side. The service has just deteriorated so much that I honestly can't believe it. I have been with FNB for more than a decade. All my accounts, including business, are with them. You'd think they'd value your loyalty... not the case. My accounts could have been cleaned out by now all because of their inefficiency. I tried to follow their internal procedures now and not be a Karen on Hello Peter but even their internal systems are not operational at the moment...what a JOKE!!!!