NG
Nirvani G
1 reviews | Active since Mar 2018
04 Jun 2019, 10:47
FNB - Does any issue actually get resolved???
Has anyone who complained on Hello Peter regarding FNB's home loan department actually had their issue resolved?
I am beginning to think that all FNB does is copy and paste a response on here and call the customer becasue it is on a public forum, and then nothing happens thereafter!
If you did indeed have any issue resolved, please let me know so that I don't continue to waste my time trying to resolve any thing directly with them. I will just report them to the ombudsman and take legal action for the money that their incompetance has cost me.
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FNB (First National Bank)'s replyOfficial
04 Jun 2019, 11:35Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply04 Jun 2019, 11:35
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***