1 reviews | Active since Mar 2015
FNB - do you want my business ?
It is a mission to get a transactional account activated and issue a credit card. Different departments tell me different stories. Yes, I am FICA compliant, no I am not FICA compliant. I want to start using my Premier account but it is blocked even though I transferred R11000 into it. I am not getting my credit card and nobody from FNB is calling me to tell me what is outstanding. What must I do to start transacting ? Why is your service so bad ?
Good day Wouter,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Wouter,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)