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Corne C

1 reviews | Active since May 2016

01 Jan 2021, 09:09

FNB - do you ever get something right...

I’ve requested a downgrade on my account to Premier from Private. Case number CAS-***-V4Q8Y8 on 27 November 2020 via secure chat. Was told it would take 7 days. The account fee taken of my account today was for Private clients, so the change wasn’t concluded. Urgently refund the difference. No calls, email me.

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Corne C's update13 Jan 2021, 10:06
Reviewer Update
Still no email confirmation from the useless private banker I was assigned to, as promised by her, to reverse the transition fees backdated!!!