sL
sune L

1 reviews | Active since Aug 2012

23 Sept 2018, 11:10

FNB do whatever they want

why am i receiving statements in the post???????????? all my preferences for receiving any form of communication is either my cellphone or e-mail?????????????????????????????? who changed my preferences????????? i DO NOT WANT ANYTHING IN THE POST!!!!!!!!!!!!!!!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Sept 2018, 09:26
Official

Good day Sune,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB Loans who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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