Fnb do not resolve issues

Hello Hennie<br> <br> Thank you for bringing this matter to our attention. We would like to apologize for the service failure.<br> <br> This report was the 5 of january 2015 on hellopeter<br> <br> I was initially contacted and never heard from them again after i did what was asked?<br> <br> Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 600360. <br> <br> Kind Regards<br> Complaints Resolution<br> Celeste Kruger<br> Email: [Email Removed]<br> Tel Number: *** (Option One)<br>