FNB DO NOT KNOW HOW TO CHANGES CHARGES

Item: FNB (First National Bank)
Rating: 2
Author: KOBUS C

I have submitted an report last week on Hello peter and a month before that I have mailed fnb care 2 time still fnb can not get it right to fix my bank charges i did not request for my charges to be change to 199.00 I want the R 99.00 and my bank charges must be reversed from the date it was changed us I did not request it can somebody at fnb please fix this

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Replies (1)

FNB (First National Bank)'s replyOfficial

18 May 2015, 15:25

Hello cronjekob,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 685156.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply18 May 2015, 15:25

Official