LP
Lauren P
1 reviews | Active since Sept 2011
30 Jan 2020, 12:35
FNB - Do not get a personal loan with them!
I don't get it, the day I requested the loan the money was in my bank account that day. The day I pay off the loan in full, as per settlement letter, I am getting messed around. I have paid way over the amount of the original loan I took out. Now I must still pay interest which was not on the settlement letter. Seriously? Not impressed. Should I start looking at another bank?
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FNB (First National Bank)'s replyOfficial
30 Jan 2020, 14:30Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply30 Jan 2020, 14:30
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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