FNB do not care about private clients

Pathetic! You'd think arranging delivery of my credit card to Sydney would be simple. After I stopped my card due to *****, FNB cannot work out how to communicate with their courier services how to get the systems to confirm delivery. As such, I am paying for monthly fees without use of a card and debit orders are not getting paid. Absolute joke and my calls get transferred indefinitely. I have spent over R1000 on international call charges which FNB should also reimburse me for. Terrible, absolute joke of a bank.