CK
Cee K

1 reviews | Active since Oct 2016

03 Nov 2017, 14:31

FNB do NOT care about or value "small clients"

It's shameful that one has to resort to publicly airing complaints on social media to get a reaction. I submitted a query to FNB and as anticipated, received a generic "copy paste" type response from some call centre person with the people s****s of a frog! I attempted to escalate the matter, requesting that a manager or someone in authority who actually gives a damn contact me and guess what... no response. Query ref: ********** Q.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Nov 2017, 15:12
Official

Good Day  CeeKay0104 ,

Kindly be advised that an email was sent to you.

We were advised that you do not qualify .

Please contact Temporary loans department on *** option 3 should you have further enquires around this matter.

Regards.

Hello Peter Team.

Daffnie Govender

CK
Cee K's update03 Nov 2017, 15:17
Reviewer Update
That is not the issue here, I have existing pending funds that I wished to receive an advance on. Please REMOVE your response immediately as you have purposely published my email address