FNB & DMC – Debiting a Paid-Up Account, No Help, Rude Staff, Want My Money Back!

I am extremely disappointed and frustrated with both FNB and DMC.

I have been waiting endlessly for feedback from FNB after sending through all the information they requested — including proof that the account is paid up in full. Yet nothing gets resolved.

Meanwhile, DMC continues to debit my account R200 every month for an account that is already settled, meaning I have been paying twice for the same debt — once to FNB directly and again to DMC.

When I contacted DMC to query this, their consultants were extremely rude and unhelpful. It makes me furious that even after you finish paying off your debt, they keep on taking money from your account, with no accountability. This feels like outright theft.

All I want is simple: ✅ For someone at FNB or DMC to take responsibility and repay all the money they have debited *******ly, and ✅ For this matter to be resolved urgently.

Right now, it seems there is no one willing to assist, and I am left angry, upset, and out of pocket.

I demand immediate action and feedback on how you plan to pay back the money you have taken.