DJ
David J

1 reviews | Active since Mar 2009

15 Mar 2026, 22:35

FNB ***** Division – Total Lack of Communication on Estate *****

I am writing as the Executor of a deceased estate regarding a ***** claim for approximately **R39,463.14**. These *****ulent charges occurred on the very day the client passed away in July 2024, despite the fact that he was physically incapable of authorizing any transactions at that time,.

Despite providing clear evidence of the *****, I have received **no formal feedback or explanation** as to why these amounts have not been reversed to the estate,. An investigator named **Carmen** contacted me once, but there has been **total silence** since that initial contact.

My numerous emails to the ***** division have gone completely unanswered. As the legal representative of the estate, I am demanding an immediate explanation of the investigation's outcome and a resolution to this long-outstanding matter,. FNB’s failure to communicate is unacceptable.

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Replies (1)
DJ
David J's update11 Apr 2026, 15:58
Reviewer Update
This is a second request. I have had no explanation in writing which I require to email to my clients.
FNB ***** Division – Total Lack of Communication on Estate *****
I am writing as the Executor of a deceased estate regarding a ***** claim for approximately **R39,463.14**. These *****ulent charges occurred on the very day the client passed away in July 2024, despite the fact that he was physically incapable of authorizing any transactions at that time,.

Despite providing clear evidence of the *****, I have received **no formal feedback or explanation** as to why these amounts have not been reversed to the estate,. An investigator named **Carmen** contacted me once, but there has been **total silence** since that initial contact.

My numerous emails to the ***** division have gone completely unanswered. As the legal representative of the estate, I am demanding an immediate explanation of the investigation's outcome and a resolution to this long-outstanding matter,. FNB’s failure to communicate is unacceptable.