1 reviews | Active since Nov 2017
Fnb dissapoints again
I am done. I see u enjoy me calling every month and what makes it worse is the fact that ur stuff not even properly trained on service. If youve done wrong u own it...u acknowledge it. At least if I had good service while being **** too. Same complaint. Plz call to cancel my connect sim cards. Since I use ur bank...u refund all my bank charges for ur mistake. Disgusted by ur customer service, the number 1 bank in S.A. again customer not treated fairly. You have failed on TCF ??
Good Day Joy mkwa****,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Joy mkwa****,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***