FNB DISSAPOINTMENT

Hi, I would like to state firstly as a business owner FNB is way off the mark with customer service and being able to service a business bank account efficiently. The following is unacceptable. 1.business relationship banker never answers his phone 2. Staff are not adequately trained or equipped to deal with requests 3. Cannot get hold of FNB telephically unless you are prepared to hold an entire day 4. Multiple trips to the bank to resolve things, only to find out it hasn’t been fully completed by the consultants 5. Do not follow through with promises 6. Many staff lacking interpersonal s****s

I would like someone to contact me urgently Graeme ********** 434

I am unable to recommend FNB to any other business owners and friend and colleagues of mine swear by Standard Bank Business banking - if I cannot recommend my own bank, perhaps I should be attending to recommendations from satisfied business owners banking with Standard.

I await your response.