BB
Bernadette B

1 reviews | Active since Nov 2017

06 Jun 2018, 14:24

FNB, dissapointed

After a long day on the phone, being transferred from department to department, no one is able to assist me with a query on my revolving loan acc. I am a premier banker, have been for the past ten years and every person ive spoken to this morning doesnt have access or doesnt know.

Highly dissapointed, please consider using another bank rather . Shocking service, honestly. MD office please call me immediately.

**********

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jun 2018, 15:01
Official

Good Day Bernadette Barnard,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB Premier Banking to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***