Fnb dissapiinting service

Good Day, I have made a payment to SA Home loans, via eft, I chose public recipient because when you specify details fnb does not give you the option of a trust account. Recipients acc nr was entered correctly I have confirmed the details before payment which was correct when I receive the notification of payment the ACC nr is different from the one I punched in but the branch code is correct. The transaction was made at 13h04,at 13h25 I call the customer services who guides me thru payment history, then tells me I have no recourse for reversing my money because it's a public recipient, when I punched in the ACC nr of the recipient the ACC name came up automically whilst doing payment which was correct. all the details were correct before pressing pay but after payment branch nr is correct, name of recipient is correct but acc nr has been changed and I'm told I cannot reverse payment. It's the 2nd time this has happened the 1st time I lost a days salary standing trying to get my money back but never did because I could not take off a second day going to the bank. Again same thing has happened. Daylight *******, Fnb you need to be exposed this is pathetic if you think I'm trying to de***** you I'll be happy to use my own money perform the same transaction in your bank and proof that the ACC nr is changed on the notification email. Pathetic service, wonder how many other clients you are *********** by the minute.