FNB Dispute - ZERO progress

I logged a dispute with FNB on the 5th of May - which is going nowhere at the moment. I have requested the banking suite to assist, as well as the private banker but this Dispute Department just seems to not be able to assist. Today marks one month, and I am not happy at all. Over an hour worth of calls made to try and get assistance to no avail.

I know it is not a lot of money but it is more the worry now that in such events that I have money in a pending state in my account that I need released my money will never get paid back or take this long and that is quite unsettling.

So many of my transactions go into this 'pending' state, and now I am checking my balance even at midnight because I have lost the trust and confidence in the system. It is unfair.