FNB DISPUTE CENTER &MANAGEMENT ***********

On 21 September 2020 I lodged a dispute with FNB. All forms and proof was send to them from Traderoute Mall Lenasia. On 16 September 2020 PayPal *lightinthebox online shopping as per two orders placed, FNB PAID FROM MY CREDIT CARD R1803,46 AND R497,47 within seconds. PayPal claimed to have received the R497,47 and NOT THE R1803,46. PayPal also claim that I must keep my card issuer accountable for the R1803,46. When you phone you are speaking to a voice recorder which direct you to an FNB APP that is as non functional as the entire Dispute Center. To date I had no response. They claim to resolve issues within 30 Days. Management should take a wakeup as I will go to a bank that give better service. I'm frustrated and very unhappy. FNB REVERSE MY R1803,46 THAT SOMEBODY THAT NEVER WORKED FOR TOOK WITH IMMEDIATE EFFECT. JOAN KARSANDAS