FNB DISGUSTING SERVICE

I am totally disgusted with the Service I am receiving from FNB !!!! I am still awaiting any feedback regarding my escalation on the opening of a new credit card and correcting my online profile, It has been an ongoing issue for more than 2 weeks now with no progress !!!! I am being told about a 1 year cool off period !!!!!! This same information I was told when I initially app**** for a bond recently, this was quickly corrected and I was granted a 100% bond !!!!! and now they are giving me issues with a Credit card !!!!!!! This is unacceptable as you are practicing inconsistent banking principles and discriminating towards my current profile !! I need this issue sorted out immediately or else I intend to close all my accounts and move my business elsewhere where we did not encounter these inconsistent practices.