KF
Karen F

1 reviews | Active since Oct 2017

07 Oct 2017, 18:11

FNB disgusting service

FNB PREMIER ACCOUNT Holder. ...1st July 2017,took bundle account option at R199/month. However I have been paying that fee and normal bank fee's! Have been into branch and phoned Premier line with NO RESOLUTION . No one will resolve my problem. Do not use FNB. They don't listen or assist you.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Oct 2017, 08:48
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)