FNB disgusting service!!!!

<p>I signed a debit order at FNB Home loan division for the payment of my home loan. The debit order is dated for the 25th of each month.</p> <p>On the 24th Feb a debit order for my home loan went of my check account and the next day, Saturday the 25th an other debit order went of my check account.</p> <p>I only gave permission for one debit order on my account and as far as I know it is against the law to take money out of account without authorisation.</p> <p>I phoned the home loan department twice on Monday, 27th to transfer my money back to my account in order for me to be able to pay my other accounts. Till now nothing happened and I cannot pay my accounts. This problem was not created by me but by FNB and know I have a problem getting my money back.</p> <p>I spoke to Mongani Mabunda and Loreal Smith. One response was that I must wait until the money is available in my flexi bond and then transfer it back to my check account. An other was that my money will be back in my account by close of business yesterday. I am still waiting and cannot pay my account. This is terrible service after FNB made a mistake. Disgusting service!!!!!!!@</p> <p> </p>