FNB - DISGUSTING, REVOLTING CUSTOMER SERVICE BECAUSE THERE ISN'T ANY!

FNB your customer service is, quite frankly, revolting. I am now resorting to social media and Hello Peter because apparently after 4 months of trying to sort stuff out, sending emails, laying complaints, getting transferred around and around for hours back to the same person over and over and crying and screaming in the bank NO ONE can help me! Even the majority of my emails have been ignored except for one which had a one liner response with the punctuation of a 3 year old.

I have banked with you for years and have slowly seen how we are just treated like a number now. I can’t speak to ANYONE who isn’t a call centre agent and who just transfers me to another agent. It is terrible! I walked into Capitec and was greeted with HUMANS who can help me and don't have to phone the call centre WHICH I CAN DO AT HOME!! I’m disgusted to say the least. Your slogan is “How can we help you”… #fnbyouwonthelpme