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Tracey S

1 reviews | Active since Apr 2021

10 Apr 2021, 09:47

FNB disgusting

Disgusting bank, my husband in hospital high care with Covid and no matter what or how I try, including hospital and Dr's letter they refuse to assist with activating online profile for him. They insist he must go into the branch. Meanwhile he can't even talk he is so ill. I have all his details, everything they could possibly need. Even their legal department won't assist.

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Replies (3)
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Tracey S's update10 Apr 2021, 11:00
Reviewer Update
I have sent a reply, but still just told its been lodged with CSR. And I don't know if they even got reply because it's says unattended mailbox ????
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Tracey S's update10 Apr 2021, 11:03
Reviewer Update
And now a general email saying I can contact them on various numbers, which trust me I have been doing all week. How awful FNB
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Tracey S's update10 Apr 2021, 11:18
Reviewer Update
Our country has been in crisis this last year. Many people suffering. But no FNB doesn't help... Pray tell me how am I going to get my sick spouse into a Branch? FNB won't even allow or email me a POA that my spouse can sign.. Yes you guessed it, he can only sign at and FNB branch.. Trying very hard not to use bad language. This is truly disgusting beyond measure